updating booking systems and online services

Please accept our sincere apologies for any inconvenience caused by the disruption of our online services, including the use of your Learn2/Swim Home portal. We are working hard to restore this service as soon as possible.

Updated: June 1, 2022

Our online booking services, accessible via the app and on our website, are now operating normally. If however you still have problems when booking online, please visit us at the center or call us on 023 8200 0299 and a member of our team can help you.

We know how valuable these services are to you and we are doing everything we can to get your online service back on our app and website, but please bear with us.

We’ll let you know when we’re able to, but please read our FAQ section below:

FAQs

  • How can I book?
    You can now use the application and the online booking service on our website. You can also call us at 023 8200 0299 or visit the center
  • Are there any restrictions on booking, for example how many days in advance?
    Fitness Direct, Senior Active and Teen Active members can book fitness classes up to four days in advance. Non-members can book fitness classes up to three days in advance
  • When will online services return?
    Our lesson booking system is operational again. If you are having difficulty, please call us at 023 8200 0299. However, the Learn2/Home portal will take longer to rebuild
  • Can I access the home portal to see my child’s lesson progress?
    The Learn to Swim home portal is currently offline and will take longer to rebuild. Please speak to your swim team who will be happy to get a report from your child’s teacher

Thank you for your patience and support during this time.

Veronica J. Snell