PennDOT expands online services for people with disabilities

WILKES-BARRE — Kurt Myers, PennDOT’s assistant secretary for driver and vehicle services, in an effort to help provide customers with improved service and increased convenience, announced Monday that customers who have a license plate disabled parking can now have the option to renew, receive a replacement or update their address online from the comfort of their own home.

“This new online service is an added convenience for customers who require accessible parking,” Myers said. “The Commonwealth also benefits from cost savings associated with mailing products and notifying that a product has been renewed.”

The initiative, part of PennDOT’s effort to modernize its operations, reduces wait times for customers by eliminating the mail-out process and subsequent processing of paperwork.

Customers with temporary disabled parking plates will also be able to update their address and request replacement IDs through this online service.

“Making this service available online is a positive move for all Pennsylvanians looking for a handicapped parking plaque,” said Lisa Biggica of UniqueSource Products & Services. “It is essential that this important accessibility service itself be easily accessible and easy to obtain. It makes sense to the more than two million Pennsylvanian adults living with disabilities.

To renew a plate online or for additional information about the services provided, including how to obtain a plate, visit the Disability Information page on the Driver and Vehicle Services website.

Plate holders will continue to receive a renewal form in the mail approximately 60 days before they expire.

Customers can obtain a variety of other driver and vehicle products and services, including all driver training forms, publications and manuals, online through PennDOT’s Driver and Vehicle Services website.

Online services for drivers and vehicles are available 24 hours a day, seven days a week and include renewal of driver’s license, photo ID and vehicle registration; driver history services; address changes; driver’s license and vehicle registration restoration letters; ability to pay for driver’s license or vehicle insurance restoration costs; duplicate driver’s license and photo ID; and scheduling driving tests.

There are no additional charges for using the online services.

Contact Bill O’Boyle at 570-991-6118 or on Twitter @TLBillOBoyle.

Veronica J. Snell