Peloton says online services are back after outage

A Peloton exercise bike is seen after the ringing of the opening bell for the company’s IPO at the Nasdaq Market site in New York City, New York, U.S., September 26, 2019. REUTERS/ Shannon Stapleton/File Photo/File Photo

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Feb 22 (Reuters) – Peloton Interactive Inc (PTON.O) said on Tuesday that an issue that had prevented thousands of users from accessing its cycling and treadmill courses had been resolved.

More than 5,000 users had reported issues with the fitness maker’s online services earlier today on Downdetector.com, a website that tracks outages by collating status reports from multiple sources.

The outage may have affected a larger number of users.

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Peloton, whose shares fell 1.2% amid broader market weakness, did not respond to a request for more details on the cause of the issue.

Several users had taken to Twitter to express their frustration.

“I just spent an hour trying to get my workout in. I’m so close to a 60 day streak I’m going to lose it if I can’t get in later,” Twitter user @reneecarmela said.

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Reporting by Nilanjana Basu in Bengaluru; Additional reporting by Praveen Paramasivam; Editing by Aditya Soni and Krishna Chandra Eluri

Our standards: The Thomson Reuters Trust Principles.

Veronica J. Snell