North Cowichan urges public to use online services as COVID surges – Cowichan Valley Citizen

People who need services at the North Cowichan Municipal Hall are encouraged to go online or call ahead.

New measures are in place to keep staff and visitors to the Municipal Hall safe during the recent wave of COVID-19, including alternating staffing and restricting in-person meetings.

Since the start of the pandemic, North Cowichan has improved its online service options.

This includes online credit card payments for new or renewed dog licenses, business licenses, building permits, and trash recycling schedules.

Council meetings, which moved to virtual meetings in 2020, now continue with hybrid virtual and in-person options.

Council, staff and the public have the option to participate virtually or in person in council chambers.

The public is encouraged during this wave of COVID-19 to use online options, which include viewing live meetings and participating in public consultation sessions by phone, computer or mobile device.

For building and development permit information, call or email for more information.

For building permit inquiries, email [email protected] or call 250-746-3104.

For subdivision enquiries, email [email protected] or call 250-746-3103

For development inquiries, email [email protected] or call 250-746-3104

If you need to come to the municipal hall, we encourage you to call ahead to ensure that staff are available and, if necessary, to make an appointment.

Wearing a mask and physical distancing are mandatory inside the town hall.

North Cowichan has adjusted work and staffing schedules to minimize staff contact and avoid service disruptions due to COVID exposure.

Physical distancing precautions and cleaning protocols have been reinforced, and all staff have been encouraged to get vaccinated.

For more information on North Cowichan’s ongoing response to COVID-19, visit or follow North Cowichan on Facebook at

Municipal government

Veronica J. Snell