No connection to Call of Duty online services

If Call of Duty Black Ops Cold War is unable to connect to online services, then this post can help you. Call of Duty: Black Ops Cold War is an addition to the Call of Duty franchise and is loved by millions of gamers. However, some players have reported experiencing issues connecting to online services.

While some users have encountered the “Unable to connect to online services“error message, some users reported being stuck at”Connection to Call of Duty online services“screen. Now, if you are one of those users who are experiencing this problem, then this article is for you. We are going to discuss several functional fixes that should help you fix the problem.

Why can’t I connect to the online services on CoD cold war?

Here are some of the potential causes why you might not be able to connect to online services on Call of Duty Black Ops Cold War:

  • This problem can be the result of server issues. There may be a server overload issue. Or, the servers may be down for maintenance. Therefore, you need to make sure that there is no service outage or that the servers are not in maintenance.
  • It can also be triggered due to missing administrator rights to launch the game. So if the scenario is applicable, try to launch the game and the game launcher as administrator.
  • If you have outdated, faulty, or corrupted network drivers on your system, this problem is likely to occur. So update all your network drivers and then see if the problem is fixed or not.
  • Another reason for the same problem may be your firewall or antivirus. In this case, you can try authorizing your game through your firewall to resolve the issue.
  • You might have difficulty signing in to online services if you haven’t linked Activision and Blizzard accounts. So make sure you’ve linked your Activision and Blizzard accounts.

You can try a suitable solution depending on the scenario that works best for you.

No connection to Call of Duty online services

Here are the methods you can use to resolve the “Unable to connect to online services“or the”Connection to Call of Duty online services”On Call of Duty Black Ops Cold War:

  1. Make sure the game server is not down.
  2. Run your game and game launcher with administrator privileges.
  3. Update the driver for your network card.
  4. Authorize Call of Duty Black Ops Cold War through Windows Firewall.
  5. Link your Activision and Blizzard accounts.

Now let’s discuss the above solutions in detail!

1]Make sure the game server is not down

In many cases, if you are unable to sign in to online services in Call of Duty, it could be due to server issues. Game servers can be down due to server failure or maintenance. Therefore, you need to check the server status of Activision and Call of Duty and make sure that the servers are not down. To do this, you can use a free service health checker.

If you find that the server is down, there is nothing you can do about it. Wait a bit, then try to connect to online services again. However, if the server status is operational, there must be some other reason for the problem. So, try another method to resolve the problem.

Read: Call of Duty Vanguard keeps freezing or crashing.

2]Run your game and game launcher with administrator privileges

The problem could be due to the lack of administrator rights to run the game. In this case, you can just try to relaunch your game and your game launcher with administrator privileges.

To run the game launcher as administrator, try the steps below:

  1. First of all, exit the game launcher i.e. Battle.net.
  2. Now go to the Battle.net shortcut on your desktop and right click on it.
  3. Then select the Execute as administrator then click Yes at the UAC prompt.
  4. After that, try to launch the game and see if the issue is resolved.

To launch the game, follow the steps below:

  1. First, open Battle.net and click on Games.
  2. Now go to Call of Duty: BOCW and then press the Options> Show in Explorer option. This will open the game’s installation directory.
  3. Next, right click on the BlackOpsColdWar.exe file and select the Properties button.
  4. After that, go to the Compatibility tab and check the box for Run this program as administrator.
  5. Finally, press the OK button to save the changes.

See if launching the game and the game launcher with administrator rights fixes the problem for you. If not, you can proceed to the next solution to resolve the issue.

See: Fixed memory error 13-71 in Call of Duty Modern Warfare and WarZone.

3]Update your network card driver

This problem can be caused by outdated or faulty network drivers. So if you haven’t updated your network drivers, consider updating them and then try to connect to online services again in Call of Duty Cold War.

To update network drivers, you can use the following methods:

  1. Manually update network drivers; open the Settings app and go to Windows Update> Advanced options> Optional update.
  2. Use Device Manager to update the drivers for your network card.
  3. Visit the official website of your device manufacturer and download the network drivers.
  4. Try free third-party driver updater software to automatically update your network drivers.

Update your network drivers and then see if the error is fixed or not. If you are still having the same issue, move on to the next potential fix to resolve the issue.

Read: Fixed error code 664640 in Call of Duty Modern Warfare or Warzone.

4]Allow Call of Duty Black Ops Cold War through Windows Firewall

There are several cases where your firewall is blocking the connection between the server and the game launcher. If the scenario applies, you can try to allow the game through Windows firewall to resolve the issue. Additionally, the problem could also be caused by your overprotective antivirus suite. So you can try adding the game and the game launcher (Battle.net) to the exceptions or exclusions list of your antivirus.

Here are the steps to allow the game through Windows Firewall:

  1. First, bring up the Run dialog box by pressing the Windows + R keyboard shortcut.
  2. Now type firewall.cpl in it and then press Enter button to open Windows Defender Firewall window.
  3. After that, click on the Allow an app or feature through Windows Defender Firewall option present in the left pane.
  4. Then press the Modify the parameters then press the Authorize another application … button.
  5. Then simply browse and select the Battle.net executable and BlackOpsColdWar.exe files to add them to the list of allowed apps and features.
  6. Now make sure to turn on the added apps and then check the Private and Public checkboxes.
  7. Finally, click on the OK button to apply the changes.

You can try to relaunch the game and then see if you can connect to the online services or not. If the problem persists, try the next potential fix to resolve the error.

See: Fixed Modern Warfare COD DEV ERROR 6068, 6606, 6065, 6165, 6071.

5]Link your Activision and Blizzard accounts

You may not be able to sign in to online services if you haven’t linked your Activision and Blizzard accounts. So if the scenario is applicable, you can try linking your Activision and Blizzard accounts to fix the error. To do this, you can try the steps below:

  1. First, go to the activision.com website in your web browser.
  2. Now log into your account and click on PROFILE.
  3. Then click on the Link with Battle.net account and follow the onscreen instructions to link your account.
  4. Once the process is complete, relaunch Battle.net and see if the issue is resolved or not.

See: COD Warzone Lagging or having FPS drops on a Windows 11/10 PC.

Why does Modern Warfare say connection failed?

If the connection fails on Modern Warfare, it could be due to network connectivity issues. So make sure you are connected to a stable internet connection and have up to date network drivers on your PC. In addition to that, it can also be due to server overload issues. Therefore, check the status of Activision and Call of Duty server and make sure it is operational.

Why is my Cold War not charging?

If Cold War is stuck on the loading screen or failing to load, it could be due to corrupt game files, outdated network card drivers, or internet connectivity issues. On top of that, if you haven’t linked your Blizzard account to Activision, you might be facing this issue. So, to fix the problem, try to verify the integrity of your game files, update your network drivers, improve your internet connection, and link the Activision and Blizzard accounts.

Hope this helps you!

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Call of Duty Black Ops Cold War won't connect to online services


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Veronica J. Snell