Excavations resumed on May 1, APTR improves online services
STATELINE, Nevada – On May 1, the start of grading and digging season in the Tahoe Basin has now passed, the Tahoe Regional Planning Agency outlines how virtual operations and permit streamlining this construction season will help customer service while achieving regional environmental goals.
Challenges over the past two years have resulted in improved TRPA services, including an appointment system, virtual meetings, and online and virtual site inspections, the agency said today. Improved efficiency helped planners process a record 1,156 permit applications in 2021, more than 75% of which were submitted entirely online. These permit applications lead to more properties implementing water quality and other environmental improvements that benefit the region.
Applicants can also often obtain a TRPA permit from their local building or planning department, which further streamlines construction projects.
To support the appointment system and virtual services, TRPA is currently redesigning its front office at Stateline to add more one-on-one meeting space and improve accessibility. Counter service will be replaced by appointments with a scheduler, pre-application consultations, online submissions and virtual services, according to the agency. During the front office redesign, TRPA is open and serving customers via email, phone and appointment.
The agency also reminds Lake Tahoe landowners that the grading and digging season for permitted projects began this weekend May 1 and continues through October 15. Grading projects are confined to the driest months to protect Lake Tahoe water quality from sources of erosion and sediment that can impair the lake’s world famous clarity. Working in dry conditions prevents loose soil and mud from running off project sites, into creeks and ultimately Lake Tahoe.
Not all digging work requires a permit. Homeowners can move up to three cubic meters of soil if the site is stabilized to prevent erosion. More information is available at trpa.gov/applications-forms under Ranking.