Can you fix the “Unable to connect to online services” error in Call of Duty: Warzone?


Online gaming can be a frustrating experience, and the popularity of Call of Duty: Warzone can mean servers have several issues with them. You might find yourself stuck in a server queue with a large influx of players trying to log into the game at the same time. When attempting to play a Warzone match, some players have reported encountering an error stating that they “cannot connect to online services”, preventing them from jumping into a match queue or playing the game. Game.

Since this error is common, there are several ways you can try to fix it. Not all of the solutions presented might solve the problem for you, but they might give you a better idea of ​​what’s going on with your copy of Call of Duty: Warzone.

Check the status of the Warzone server

If you receive the “Unable to connect to online services” notification when you try to play a Call of Duty: Warzone game, you want to check two places to find out what is happening with the game’s servers. The first location will be the Activision web page which displays useful information about the game’s servers on all PC, Xbox and PlayStation platforms. You will be able to choose the platform on which you want to learn more about server issues and see if there is anything the Activision support team shares about the issues that occur. Usually if there is a patch on launch day or a large live event, you will see a “limited” sign at the top of the page next to “all platforms”, or for any specific platform. that is having problems. Next to this icon is a “more information” link that you can click to find out more.

The second place you can check if the Activision webpage is not helping you is the Stocking detector website. The website describes issues reported by players indicating that they are having difficulty connecting to the game or that the Warzone servers are not responding.

Both of these websites are extremely helpful in letting you know that the reason you are receiving the “Unable to connect to online services” error is on your end or Activision. When you see a lot of activity on these two websites, you know that the problem happens with multiple people trying to play Warzone, and you’d better take a break from gaming until the servers become less crowded.

Restart Call of Duty: Warzone

After verifying that all servers are good for Call of Duty: Warzone, try to log out of the game and restart it. You might have better luck with a new Warzone app running, especially if you are having these issues when playing from a PC. You might even want to restart your rig completely to see if a new power cycle helps.

Restart your router and check your connection

Once you’ve restarted your game and the platform that’s running it, the next step is to see if the issues are with your internet connection. Go to your home router, unplug it for 15 seconds, then plug it back in. You may have to wait a few minutes for everything to restart to see if a new connection makes it easier to connect to the Warzone servers. Once your router has restarted, you are free to try switching back to another Warzone game to see if you have a better chance to connect and avoid the “Unable to connect to online services” error message.

If you are using a Wi-Fi connection, we strongly recommend that you try using a wired connection to improve the quality of the connection to Warzone servers.

Contact Activision Support

When you continue to have trouble with this issue after verifying that the Warzone servers are working fine and your internet connection is good, it is time to contact Activision support team. The company’s support team should help you with any other issues you may have. The team will give you a better idea of ​​how to fix this and what can be done to improve your Call of Duty: Warzone experience. Unfortunately, the support team has been known to take some time to contact players. But at least they’ll provide a more definitive answer.


Veronica J. Snell

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