Chandigarh: Minister of Housing and Urban Development of Punjab, Aman Arora has said that all services will be provided online to the people in a timely manner with the aim of bringing more efficiency and transparency in the functioning of the department as well as determining liability.
The Minister indicated that first of all, the Department of Housing and Urban Planning has ensured access for owners to all documents related to their file, with which they will now be able to easily see the ministerial action concerning their documents. He said that with this constructive process, the operation of the department was 100% transparent and people could now use RTI to access files. It will not be necessary to resort to
Pudda Bhavan, SAS Informatique from the house construction and urban development department in Nagar. In a detailed discussion with the Wing last night, the Minister for Housing and Urban Development asked the authorities concerned to prepare an efficient online system so that people do not have to go to government offices and that all services can be provided online in a timely manner.
Aman Arora said he will personally follow up on the pending cases of all civic services provided by the Department of Housing and Urban Development.
He said the Chief Minister Bhagwant Mann-led government is working tirelessly to ensure uninterrupted services to people at their homes in a seamless manner and the Ministry of Housing and Urban Development is leading a revolution in this direction.
The Minister was informed that around 25 services are provided online by all Urban Development Authorities to citizens through the official website of PUDA https://www.puda.gov.in/. All requests related to these 25 services are processed online. Apart from that, real-time tracking of applications, issuance of digitally signed certificates and SMS. Alerts also provide information services.
Mr. Aman Arora asked the officials to create a system through which people can also benefit from the online construction plan approval service. Officials assured the Minister that other services, including online approval of construction plans, will also soon be launched online.
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